Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the lynkstr.com website and any technology or AI services provided by Lynkstr Private Limited (“Lynkstr”, “we”, “us”, or “our”). By using our website or engaging our services, you agree to these Terms. Where a signed agreement or statement of work exists between you and Lynkstr, that agreement governs the services and prevails over any conflicting term here.

01Acceptance of these Terms

By accessing lynkstr.com or engaging Lynkstr, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are agreeing on behalf of an organisation, you represent that you have authority to bind that organisation.

02Definitions

• “Services” means the technology and AI services we provide, including AI product development, web application development, UX design, team building and augmentation, AI data services, and AI model testing.
• “SOW” means a statement of work, proposal, or order describing the specific services, deliverables, timelines, and fees agreed between us.
• “Deliverables” means the work product we create for you under an SOW.
• “Client” means the individual or organisation that engages our Services.

03Use of the website

You agree not to misuse the website. In particular, you will not:

• Use it for any unlawful, infringing, or harmful purpose;
• Attempt to gain unauthorised access to our systems or disrupt the site;
• Scrape, copy, or republish content except as permitted by law; or
• Introduce malware or interfere with the site's operation or security.

The website is provided for general information. Nothing on it constitutes a binding offer, professional advice, or a guarantee of any particular outcome.

04Our services & engagements

Specific Services are defined in an SOW agreed between Lynkstr and the Client. Each SOW sets out the scope, deliverables, assumptions, timelines, and fees. Changes to scope are handled through a written change request, which may affect timelines and fees. Unless stated otherwise in an SOW, estimates and timelines are good-faith projections, not guarantees.

Team building & augmentation. Where we help you stand up or extend a team, the people we introduce or embed do so under the terms of the relevant SOW. We use reasonable care in vetting, but the Client remains responsible for its own onboarding, supervision, and final hiring decisions, and for compliance with applicable employment laws.

05Client responsibilities

• Provide timely access to the information, materials, systems, and personnel we reasonably need;
• Ensure you have the rights to any data, content, or materials you give us;
• Review deliverables and provide feedback within agreed timeframes; and
• Comply with applicable laws in your use of the Services and Deliverables.

06Fees & payment

Fees are as set out in the applicable SOW. Unless stated otherwise, invoices are payable within the period specified on the invoice, and amounts are exclusive of applicable taxes (including GST), which the Client is responsible for. Late payments may be subject to interest and/or suspension of Services. Fees already paid are non-refundable except as expressly stated in an SOW.

07Intellectual property

Deliverables

Unless an SOW states otherwise, upon full payment of the applicable fees, we assign to the Client the intellectual property rights in the final Deliverables created specifically for that Client.

Pre-existing & background IP

We retain ownership of our pre-existing materials, tools, frameworks, know-how, and any general components, libraries, or techniques we use to deliver the Services. We grant the Client a non-exclusive licence to use such background IP to the extent it is embedded in the Deliverables and necessary for their intended use.

Our products

Our products — including Scryyn — and all related IP remain solely owned by Lynkstr (or its licensors) and are governed by their own terms.

Portfolio

Subject to confidentiality, we may reference the existence of an engagement and non-confidential, high-level descriptions of our work for portfolio and marketing purposes, unless an SOW says otherwise.

08Confidentiality

Each party may receive confidential information from the other. The receiving party will use it only to perform under the engagement, protect it with reasonable care, and not disclose it except to those who need to know and are bound by similar obligations. This does not apply to information that is public, independently developed, or lawfully obtained without restriction.

09Third-party services & AI

Our Services may incorporate or rely on third-party platforms, models, and tools (for example, cloud infrastructure and AI model providers). Your use of those components may be subject to the third party's terms. AI systems can produce inaccurate or unexpected outputs; where AI is part of a Deliverable, the Client is responsible for human review and validation appropriate to its use case. We do not warrant that AI outputs are error-free, complete, or fit for any particular purpose beyond what is expressly agreed in an SOW.

10Warranties & disclaimers

We will perform the Services with reasonable skill and care, consistent with professional standards. Except as expressly stated in these Terms or an SOW, the website, Services, and Deliverables are provided “as is” and “as available”, and we disclaim all other warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill. Except for liability that cannot be limited by law, our total aggregate liability arising out of or related to an engagement will not exceed the fees paid by the Client to Lynkstr for the specific Services giving rise to the claim in the three (3) months preceding the event.

12Indemnification

Each party will defend and indemnify the other against third-party claims arising from its breach of these Terms or its unlawful or infringing acts, subject to prompt notice and reasonable cooperation. The Client will indemnify Lynkstr against claims arising from data or materials the Client provides or instructs us to use.

13Term & termination

These Terms apply while you use the website or our Services. Either party may terminate an engagement as set out in the applicable SOW, or for material breach that remains uncured after written notice. On termination, the Client will pay for Services performed and costs incurred up to the termination date. Provisions that by their nature should survive — including IP, confidentiality, liability, and governing law — will survive.

14Governing law & disputes

These Terms are governed by the laws of India. Subject to any dispute-resolution mechanism in an SOW, the courts at Bangalore, Karnataka, India (the location of our registered office) have exclusive jurisdiction over any dispute arising out of or relating to these Terms or our Services.

15Changes to these Terms

We may update these Terms from time to time. We will revise the “Last updated” date above, and continued use of the website or Services after an update constitutes acceptance of the revised Terms.

16Contact us

Questions about these Terms? Contact:
Lynkstr Private Limited
Email: prasanna@lynkstr.com

Registered Office: Desk ID: HD-151, WeWork Prestige Central, 36, Infantry Road, Bangalore, Karnataka 560001.
Branch: Desk ID: VO-147, WeWork Olympia Cyberspace, No 21/22, Alandur Road, Arulayiammanpet, 2nd Street, Guindy, Chennai 600032.